Frequently Asked Questions

We know nothing is more important than keeping your loved ones safe. We also know how hard it is to feed your family foods that taste delicious and that you can trust. As of September 1, 2016, we now make all of our foods in a Top 12 Allergen-Free dedicated facility. Our team is as passionate about how our food tastes as we are about quality and safety. We source only simple, high quality ingredients.

Our treats are crafted by chocolatiers and made in small batches by a caring team. We want you to know that we get it. Our passion comes from personal experience. Members of our team, from those working the lines to the founding partners, manage their own personal food allergies. We believe that food is about love and celebration, not deprivation.

If we haven’t addressed your specific concern, please feel free to reach out to us anytime at hey@free2bfoods.com.

 

Q: What are free2b Foods’ allergen protocols?

A: All free2b Foods snacks are made in their dedicated Top 12 allergen free facility. Free2b Foods does not co-pack or run any other products on their lines. Peanuts, tree nuts, dairy, soy, gluten, egg, fish, shellfish, corn, sesame, coconut and mustard are never allowed in the production facility. We even randomly test our finished products for allergens.

Q: How does free2b Foods ensure the ingredients they source are Top 12 allergen free?

A: When free2b Foods sources ingredients they require the manufacturer to provide an allergen statement. If there is an allergen in the manufacturer’s facility, free2b Foods requires the manufacturer to inform them of their protocols to ensure that there is no cross-contamination. If there is no cross-contamination, free2b Foods then requests samples and tests for the allergen in concern. The ingredient is only brought into the facility if it passes the allergen test. Furthermore, free2b Foods randomly tests subsequent orders after the ingredient passes through the sourcing protocols.

Q: Does free2b Foods have a dedicated facility?

A: Yes. free2b Foods has their own dedicated facility in Boulder, CO. Peanuts, tree nuts, dairy, soy, gluten, egg, fish, shellfish, mustard, corn, coconut and sesame are never allowed in their facility or on their production lines. free2b Foods does not co-pack or co-manufacture.

Q: Is free2b Foods’ chocolate single origin

A: Yes! free2b Foods sources single origin, Rainforest Alliance Certified and Fair Trade Ghanaian cacao.

Q: Is free2b Foods’ sugar processed with bone char?

A: No, free2b Foods does not use any sugar processed with bone char? Furthermore, we are certified Vegan by Vegan Action!

Q: Are all free2b Foods snacks vegan?

A: Yes, all free2b Foods snacks are certified vegan by Vegan Action

Q: Is free2b Foods peanut free?

A: Yes, peanuts are never allowed in our products or plant ever.

Q: Is free2b Foods dairy free?

A: Yes

Q: Is free2b Foods soy free?

A: Yes

Q: Is free2b Foods tree nut free?

A: Yes

Q: Is free2b Foods egg free?

A: Yes

Q: Is free2b Foods fish/shellfish free?

A: Yes

Q: What is Top 12 Allergen Free mean?

A: Top 12 allergen free means that we never allow peanuts, tree nuts, dairy, gluten, soy, egg, fish, shellfish, corn, coconut, sesame or mustard into our plant or products ever.